Returns & Exchanges
Because we sell perishable beverages, we generally do not accept returns on water; however, if your order was murdered in transit or arrived damaged, we will make it right. Please contact our support squad within 30 days of purchase for a replacement or a full refund.
Document the Carnage
If your cans arrived crushed or leaking, snap a few photos of the damaged packaging and product as evidence for our records.
Contact Support
Email our customer service team with your order number and the photos of your mangled shipment to initiate a claim.
Review Process
Our team will review your case within 48 hours to determine if a replacement shipment or a refund is the best way to settle the score.
Execution
Once approved, we will immediately dispatch a fresh soul-slaying shipment to your door or process a refund to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing